Privacy policy

Effective Date: September 15, 2026

Veloura Skin ("Veloura Skin," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our online store.

This Privacy Policy explains what information we may collect, how we may use it, how it may be shared, and certain privacy choices that may be available to you.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Name
Billing and shipping address
Email address
Phone number
Order and transaction information
Products purchased or considered
Customer service communications
Account information, if you create an account
Information submitted through forms on our website
Device, browser, IP address, and website usage information
Cookies and similar technologies
Information provided by payment processors, shipping providers, analytics providers, advertising providers, and other service providers

We do not intentionally request sensitive personal information unless reasonably necessary for a legitimate business purpose and permitted by applicable law.

2. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Process payments
Provide shipping and delivery services
Communicate with customers about orders
Respond to customer service requests
Prevent fraud, abuse, and unauthorized transactions
Maintain and improve our website
Understand website traffic and customer preferences
Send marketing communications where permitted by law
Provide advertising or personalized marketing where permitted
Comply with applicable legal obligations
Protect our customers, business, property, and legal rights
3. Payment Information

Payments may be processed through Shopify and/or third-party payment providers.

Veloura Skin does not need to store customers' complete credit card numbers to process ordinary transactions.

Payment information may be collected and processed directly by the applicable payment processor according to its own privacy practices and applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

Operate and secure the website
Remember preferences
Understand website traffic
Improve website performance
Measure advertising effectiveness
Support marketing and advertising activities

Depending on your location and applicable law, you may have choices regarding cookies, targeted advertising, or certain forms of data sharing.

You may also manage certain cookie preferences through your browser or privacy controls made available on our website.

5. How We Share Personal Information

We may share personal information with service providers and business partners who help us operate our business, including providers involved in:

Ecommerce and website operations
Payment processing
Order fulfillment
Shipping and delivery
Customer support
Fraud prevention
Analytics
Marketing and advertising
Email communications
Information technology
Website security

We may also disclose information when reasonably necessary to comply with law, legal process, government requests, enforce agreements, prevent fraud, protect our rights, or protect the safety of our customers or others.

6. Sale or Sharing of Personal Information

Veloura Skin does not sell personal information for money in the ordinary sense of the term.

However, certain advertising, analytics, and technology activities may be considered "sale," "sharing," "targeted advertising," or similar activities under certain state privacy laws.

Where required by applicable law, Veloura Skin will provide appropriate notices and applicable opt-out rights.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include:

The right to know or access personal information we maintain about you
The right to request correction of inaccurate information
The right to request deletion of certain personal information
The right to obtain a copy of certain personal information
The right to opt out of certain targeted advertising or sharing
The right to opt out of certain sales of personal information where applicable
The right to appeal certain privacy decisions where required by law
Other rights provided by applicable privacy laws

To submit a privacy request, contact:

Email: saendeuxnbali.55@gmail.com
Phone: (765) 661-8448

We may need to verify your identity before completing certain requests.

We will process valid privacy requests within the timeframe required by applicable law.

8. Marketing Communications

If you voluntarily subscribe to marketing communications from Veloura Skin, we may send promotional emails, text messages, or other marketing communications where permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe link included in the applicable email.

You may opt out of promotional text messages by following the instructions provided in the applicable message.

Transactional communications, such as order confirmations, shipping notifications, account notices, and other service-related communications, may still be sent when reasonably necessary to complete or administer your transaction.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and transaction records
Comply with legal and accounting requirements
Resolve disputes
Prevent fraud
Enforce agreements
Protect our legal rights

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

12. Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, email providers, and other technology providers.

These third parties may process information according to their own privacy policies and applicable contractual and legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised effective date.

14. Contact Us

Veloura Skin
Owner: Kurtis Rangel
2204 N. Wabash Road
Marion, IN 46952
United States

Email: saendeuxnbali.55@gmail.com
Phone: (765) 661-8448